Managed website hosting has emerged due the rapid growth of website CMS which has grown so big that hosting companies have specifically crafted new servers and assigned dedicated engineers and website specialists to make your website a joyful and high-end experience. Imagine enterprise level tuned servers and high performance written scripts by 100’s of world leading website developers and Linux engineers dedicated for one propose, taking your website to the highest achievable level while solving your technical issues virtually worry-free. Why should you go with managed website hosting? Support Well, managed website hosting means you are not just renting a spot on a shared, VPS or a dedicated server but you are also renting a top notch team to fix not only your server issues but also your website. If you are not on a website managed hosting plan, then if your issue is not related to the UN-managed server, then ...
August 7, 2016techsupport1
In November 2016 PIGO Multimedia switched over to a more enhanced Billing System. What does this mean for you; our family of clients? _________________________________________________________________________ How Do Our Clients Benefit...1. - PDF Formated Invoices will be sent in PDF format are attached to every invoice related email we send, including new invoice notifications, and payment reminder notices, so you don’t even need to visit our site to view their bills, unless you want to. All invoices and payment history will be stored online for your convenience. 2. - One Off & Recurring options will allow our client to be enrolled in RE-curring billing or just regular one-time billing. It will allow clients to enroll in payment plans and one off custom invoicing for bespoke services. 3. - Quotes/Estimates can be created and sent to our client to review, and then converted to invoices at the click of a button if they are accepted/approved ...
August 6, 2016techsupport1
In November 2016 PIGO Multimedia switched over to a more enhanced Support Ticket System. What does this mean for you; our family of clients? _________________________________________________________________________ How Do Our Clients Benefit...1. - Support Ticket System will allow us to seamlessly track all client communication and allowing multiple staff to view/respond. We will no longer be using emails for Support and Requests. You will be given a unique login area where you will be able to track all of your communication with us as we look forward to serving you in a stellar and timely fashion. 2. - Knowledgebase System allows us to provide answers to your common questions and topics, while reducing our support load. 3. - File Attachment Uploading will be supported through the ticket system to allow us to receive files from our clients. 4. - Ticket Escalation allows us to keep you on top of tickets, with auto responders and notifications ...
August 4, 2016Company A